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    What customer service means for workshops

    PMM ’s Kieran Nee visited CCM’s Ewhurst workshop to speak to Operations Director, Tina Drayson, about the ...

    PMM ’s Kieran Nee visited CCM’s Ewhurst workshop to speak to Operations Director, Tina Drayson, about the pandemic and what customer service means in the workshop. One garage whose ethos from inceptio ...

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    Autodata reveals latest training offering

    Jonathan Sampson, Director of Sales & Product, Autodata Training reveals all on the company’s latest ...

    Jonathan Sampson, Director of Sales & Product, Autodata Training reveals all on the company’s latest training offering. Autodata is the leading supplier of technical information to the automotive ...

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    ClickMechanic runs through business strategy

    Louanne Dias, Marketing Executive, ClickMechanic, tells PMM how the service handles problems coming in fr ...

    Louanne Dias, Marketing Executive, ClickMechanic, tells PMM how the service handles problems coming in from customers and how their in-house technicians make sure complex issues are properly diagnosed ...

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    3D Group outlines locksmithing solutions

    Workshops are often on the lookout for new services they can offer customers to give them an added advant ...

    Workshops are often on the lookout for new services they can offer customers to give them an added advantage over rival workshops. Could auto locksmithing be the service that your business needs? Here ...

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    The cybersecurity issues affecting the aftermarket

    We are all familiar with the threat cybersecurity issues can pose, but could it even be threatening the v ...

    We are all familiar with the threat cybersecurity issues can pose, but could it even be threatening the very basis of your business? In the second part of our look at cybersecurity and data issues sur ...

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    Keeping your customers satisfied

    MyCars is a new app being launched to help put independent garages on a level footing with main dealers w ...

    MyCars is a new app being launched to help put independent garages on a level footing with main dealers when it comes to customer interaction. PMM’s Kieran Nee sat down with Adam Fox, one of the devel ...

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    Varta explores how vehicles are changing

    In this video, Varta explores how vehicles are changing, and therefore the battery that powers them needs ...

    In this video, Varta explores how vehicles are changing, and therefore the battery that powers them needs to change too. This is why it's important to install the correct technology for the vehicle - ...

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    The issues facing today's workshops

    Scantec Automotive’s Ross Kemp begins his series of articles highlighting some of the issues facing today ...

    Scantec Automotive’s Ross Kemp begins his series of articles highlighting some of the issues facing today’s workshops when it comes to diagnostic fault finding and some of the common pitfalls we are f ...

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    The importance of quality diagnostic tools

    Delphi Technologies reiterates the worth of a quality diagnostic tool and outlines a recent example of ho ...

    Delphi Technologies reiterates the worth of a quality diagnostic tool and outlines a recent example of how rectifying an illuminated engine light on a Peugeot 107 highlighted this. Few things strike f ...

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    MS Motorservice outlines offering

    PMM takes a look at MS Motorservice’s latest offering. MS Motorservice International has expanded its pro ...

    PMM takes a look at MS Motorservice’s latest offering. MS Motorservice International has expanded its product portfolio with differential pressure sensors. Alongside lambda sensors and exhaust gas tem ...

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    The importance of vehicle lighting

    Terri Clark, Lighting Marketing Manager, OSRAM argues why you should be paying special attention to vehic ...

    Terri Clark, Lighting Marketing Manager, OSRAM argues why you should be paying special attention to vehicle lighting this season. Good quality lighting is essential as winter brings about darker night ...

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    A cleaning solution for workshops

    The PMM team braved the rain to report on a new product launched by Motul during the Classic at Silversto ...

    The PMM team braved the rain to report on a new product launched by Motul during the Classic at Silverstone. Ben Lazarus reports on a development which could help workshops get clean and go green at t ...

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    Making batteries a priority this winter

    Having a battery go flat in winter is frustrating. Help customers and your workshop by incorporating batt ...

    Having a battery go flat in winter is frustrating. Help customers and your workshop by incorporating battery testing into your winter service offering. Some things to avoid this winter: flat batteries ...

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    Is hydrogen the solution for emissions?

    Andrew Goddard, Chairman of the independent trade body, the Verification of Lubricant Specifications (VLS ...

    Andrew Goddard, Chairman of the independent trade body, the Verification of Lubricant Specifications (VLS), discusses whether hydrogen could be a viable solution to the emissions challenge and its pot ...

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    Choosing the right garage cleaning wipes

    The importance of cleanliness in garage workshops is critical, especially when it comes to health, safety ...

    The importance of cleanliness in garage workshops is critical, especially when it comes to health, safety and compliance. MEWA UK Country Manager, Günes Yenen looks at how something as simple as your ...

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