• Replacement parts – What choice do I have?

    Neil Pattemore gives his take on the difficulties that garages will likely face as evolving vehicle desig ...

    Neil Pattemore gives his take on the difficulties that garages will likely face as evolving vehicle design and VM control over specifications restricts what independents can offer their customers. The ...

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  • Standard Fare

    Standardisation makes it easier and cheaper for garages to conduct their day-to-day business activities. ...

    Standardisation makes it easier and cheaper for garages to conduct their day-to-day business activities. Neil Pattemore discusses. ...

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  • Life After Brexit

    Neil Pattemore investigates what independent workshops should consider once the impact of Brexit becomes ...

    Neil Pattemore investigates what independent workshops should consider once the impact of Brexit becomes clearer. ...

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  • Shared Values

    It is often said that the two greatest challenges in running a successful business are handling customers ...

    It is often said that the two greatest challenges in running a successful business are handling customers and handling staff. Neil Pattemore discusses how both of these challenges be addressed. ...

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  • Faking It

    For the aftermarket, ‘fake news’ is an increasingly serious problem, but more in the shape of ‘fake parts ...

    For the aftermarket, ‘fake news’ is an increasingly serious problem, but more in the shape of ‘fake parts’. With this worrying trend showing no signs of slowing down, Neil Pattemore details the risks ...

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  • Artificial Intelligence – The Machines Are Coming!

    Neil Pattemore discusses how the rapid developments in Artificial Intelligence (AI) will alter the way th ...

    Neil Pattemore discusses how the rapid developments in Artificial Intelligence (AI) will alter the way that we diagnose and repair cars. But could it impact the independent workshop negatively as well ...

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  • What are Your New Year’s Business Resolutions?

    From a business perspective, the beginning of the year is the opportune time to look at what shape your b ...

    From a business perspective, the beginning of the year is the opportune time to look at what shape your business is in and how it could be improved in the year ahead. ...

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  • What’s Coming Over the Hill?

    Neil Pattemore, the aftermarket’s ‘man in Brussels’ believes that there is a very poor understanding amon ...

    Neil Pattemore, the aftermarket’s ‘man in Brussels’ believes that there is a very poor understanding among garage owners when it comes to the new business opportunities that may be developing, but mor ...

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  • A Winning Business

    With Christmas just around the corner, money is tight. With the additional burden on their budgets, drive ...

    With Christmas just around the corner, money is tight. With the additional burden on their budgets, drivers will be looking for value for money and lower cost offers. So how do you keep your customers ...

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  • There’s No Business Like Show Business

    The Automechanika exhibition has recently taken place in Frankfurt, and there are some aspects of the eve ...

    The Automechanika exhibition has recently taken place in Frankfurt, and there are some aspects of the event that Neil Pattemore feels are worthy of immediate investigation. Over to Neil... ...

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