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Latest articles

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    What is expected of an apprentice?

    For this month’s Apprenticeship Answers, Gemma Westlake revisits the topic of the End Point Assessment (E ...

    For this month’s Apprenticeship Answers, Gemma Westlake revisits the topic of the End Point Assessment (EPA), providing in-depth insight into exactly what is expected of an apprentice. As promised in ...

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    Should independents be moving online?

    Despite car usage in the UK dropping significantly in 2020, online repair booking platforms have seen the ...

    Despite car usage in the UK dropping significantly in 2020, online repair booking platforms have seen their bookings increase. For this reason, ClickMechanic believes it’s time for independents to mov ...

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    Tips for implementing a mental wellbeing policy

    Naomi Thompson, Head of Organisational Development at Benenden Health, discusses the best ways to effecti ...

    Naomi Thompson, Head of Organisational Development at Benenden Health, discusses the best ways to effectively implement a mental wellbeing policy in the workplace. If you asked employees what makes th ...

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    How CPD fits into MOT training

    Regular PMM contributor Hayley Pells outlines everything that you need to know about CPD (Continuing Prof ...

    Regular PMM contributor Hayley Pells outlines everything that you need to know about CPD (Continuing Professional Development) and how it fits into MOT training. The original checks that made up an MO ...

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    How the Brexit deal affects the aftermarket

    Neil Pattemore weighs in with his analysis on the Brexit deal and how he sees it affecting the aftermarke ...

    Neil Pattemore weighs in with his analysis on the Brexit deal and how he sees it affecting the aftermarket. Although Brexit was a bit like an elephant giving birth – it took a long time after concepti ...

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    Products to help keep garages clean

    Daniel Hennessey, Key Account Manager for Automotive at Kärcher UK, discusses the best products and proce ...

    Daniel Hennessey, Key Account Manager for Automotive at Kärcher UK, discusses the best products and processes for keeping garages spick and span as we transition from winter to spring. It is very easy ...

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    TechMan tracks its evolution

    The TechMan garage management system has come a long way since its launch in August 2015, as it has now g ...

    The TechMan garage management system has come a long way since its launch in August 2015, as it has now grown to over 3,000 users across the UK. But, how did it all begin? TechMan was born from the de ...

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    How to create a motivational work environment

    Tina Drayson, Operations Manager at independent garage CCM, discusses how business owners and managers ca ...

    Tina Drayson, Operations Manager at independent garage CCM, discusses how business owners and managers can create a motivational and nurturing culture within the workplace environment. A workplace cul ...

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    The role of a good business strategy

    Hayley Pells, Director at Avia Autos, explores the role of business strategy against the backdrop of the ...

    Hayley Pells, Director at Avia Autos, explores the role of business strategy against the backdrop of the pandemic. If you are in business, you will have heard of ‘strategy’ and that it is important, n ...

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    ASG offers industry support

    If you were to glean one positive that has come out of the events of the past year, what would it be? It’ ...

    If you were to glean one positive that has come out of the events of the past year, what would it be? It’s a tough question, but one that Dave Massey, a founding member of the Automotive Support Group ...

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    What the 2030 ban means for the aftermarket

    2030 is the latest deadline set by the government for the end to sales of new cars with internal combusti ...

    2030 is the latest deadline set by the government for the end to sales of new cars with internal combustion engines, but what does this mean for the aftermarket? Neil Pattemore assesses the situation. ...

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    'Office at home' assists garages during pandemic

    Remote access to Autowork Online has enabled Hill Street Garage to have an ‘office at home’ and provide g ...

    Remote access to Autowork Online has enabled Hill Street Garage to have an ‘office at home’ and provide great customer service throughout the duration of the pandemic. PMM finds out more. Like many ot ...

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    Autotech dissects online training

    With a boom in online training as a result of the pandemic, it’s hard for independents to know what type ...

    With a boom in online training as a result of the pandemic, it’s hard for independents to know what type of training they should prioritise. Mandla Ndhlovu, Head of Autotech Training, explains why, in ...

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    The mutual benefits of work placements

    Back again for another instalment, Gemma Westlake explains why work placements benefit both the candidate ...

    Back again for another instalment, Gemma Westlake explains why work placements benefit both the candidate and the employer. I think we are all happy to see the back of 2020 and welcome a new and, hope ...

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    Avia Autos provides bad review advice

    After receiving a bad Google review, Hayley Pells assesses the fallout and the best ways to react to such ...

    After receiving a bad Google review, Hayley Pells assesses the fallout and the best ways to react to such a situation. As you might expect, I was initially extremely upset to receive a one-star review ...

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