Frustrated at an increasing culture of cut-priced MOTs, Graham Cox, Proprietor of Ernigrip Motors in Oxfordshire, decided to share his thoughts with the Prime Minister. But, as he explains, little did ...

At the time of writing the vast majority of PMM readers will now be aware of the news that broke at the turn of the year, regarding a change to MOT test legislation that could have a significant impac ...

In the 1986 book Kaizen: The Key to Japan’s Competitive Success, the author Imai stated:  ‘A continual improvement process is an ongoing effort to improve products, services, or processes. These effor ...

The IAM service and repair professional has, and will likely continue, to crave the respect of the general public; difficult when the trade’s image has suffered years of erosion caused by unfavourable ...

The first couple of weeks of February traditionally mark a critical point for those who’ve set themselves targets for the year ahead, as statistics show that over 60% of ‘New Year’s Resolutions’ will ...

The end of the year gives us the opportunity to give our readers a pep-talk about the challenges that lie ahead for the forthcoming 52 weeks. Yet strangely this month, PMM’s juices are not flowing to ...

Of the many dividends that the London Olympics delivered to our shores, my fondest memory of the event – aside from the outstanding spectacle that volunteers, organisers and athletes contrived to prod ...

In the professional world, there are some that have no inclination to improve their skills, and there are others that do. In the case of the automotive aftermarket, those that choose the latter option ...

As regular PMM readers will know, our media platforms offer us a unique opportunity to have a bit of a rant about the industry. As much as we try to touch upon a wide range of subject matters, there i ...