• Hayley Pells: Avoiding the blame game

    With the ongoing problem of counterfeit parts circulating online and ever more complex issues surrounding ...

    With the ongoing problem of counterfeit parts circulating online and ever more complex issues surrounding vehicle safety and workshop liability, Avia Autos’ Hayley Pells wonders what processes an inde ...

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  • Digital solutions for the MOT period

    Avia Autos’ Hayley Pells is conquering the paperwork mountain that accompanies the MOT period with the he ...

    Avia Autos’ Hayley Pells is conquering the paperwork mountain that accompanies the MOT period with the help of digital solutions. Reducing the amount of physical paperwork that any organisation genera ...

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  • Two industry figures join forces

    After having to cancel their book launch due to the fuel crisis, Hayley Pells and Tom Denton sit down to ...

    After having to cancel their book launch due to the fuel crisis, Hayley Pells and Tom Denton sit down to chat with PMM ’s Kieran Nee about learning and the automotive industry and what their aims for ...

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  • Avia Autos spends the day with PMM

    PMM’s Kieran Nee visits Avia Autos in Bridgend, South Wales, to speak to owner Hayley Pells and discover ...

    PMM’s Kieran Nee visits Avia Autos in Bridgend, South Wales, to speak to owner Hayley Pells and discover more about what goes on there. Entering Avia Autos, Hayley Pells’ workshop in Bridgend, South W ...

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  • The importance of alternative fuel testing

    If diesel testing shouldn’t leave you fuming, then alternative fuel testing needn’t be shocking. Director ...

    If diesel testing shouldn’t leave you fuming, then alternative fuel testing needn’t be shocking. Director of Avia Autos, Hayley Pells explores. As the car parc share of alternative fuelled vehicles in ...

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  • The process of selling a DMF

    Changing a clutch can be lucrative business. Empowered with knowledge and tools, it can fulfil the client ...

    Changing a clutch can be lucrative business. Empowered with knowledge and tools, it can fulfil the client expectation that your workshop can look after them should things go wrong. In this case study, ...

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  • How CPD fits into MOT training

    Regular PMM contributor Hayley Pells outlines everything that you need to know about CPD (Continuing Prof ...

    Regular PMM contributor Hayley Pells outlines everything that you need to know about CPD (Continuing Professional Development) and how it fits into MOT training. The original checks that made up an MO ...

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  • The role of a good business strategy

    Hayley Pells, Director at Avia Autos, explores the role of business strategy against the backdrop of the ...

    Hayley Pells, Director at Avia Autos, explores the role of business strategy against the backdrop of the pandemic. If you are in business, you will have heard of ‘strategy’ and that it is important, n ...

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  • Avia Autos provides bad review advice

    After receiving a bad Google review, Hayley Pells assesses the fallout and the best ways to react to such ...

    After receiving a bad Google review, Hayley Pells assesses the fallout and the best ways to react to such a situation. As you might expect, I was initially extremely upset to receive a one-star review ...

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  • Avia Autos considers impact of COVID-19

    Hayley Pells of Avia Autos speculates on the good, the bad, and the ugly within the independent garage se ...

    Hayley Pells of Avia Autos speculates on the good, the bad, and the ugly within the independent garage sector as the effects of COVID-19 start to hit home. For the garage sector, our categorisation as ...

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