Opinion Article
  • Choice words

    In the 1986 book Kaizen: The Key to Japan’s Competitive Success, the author Imai stated:  ‘A continual im ...

    In the 1986 book Kaizen: The Key to Japan’s Competitive Success, the author Imai stated:  ‘A continual improvement process is an ongoing effort to improve products, services, or processes. These effor ...

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  • All due respect

    The IAM service and repair professional has, and will likely continue, to crave the respect of the genera ...

    The IAM service and repair professional has, and will likely continue, to crave the respect of the general public; difficult when the trade’s image has suffered years of erosion caused by unfavourable ...

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  • If your name's not down.......

    The first couple of weeks of February traditionally mark a critical point for those who’ve set themselves ...

    The first couple of weeks of February traditionally mark a critical point for those who’ve set themselves targets for the year ahead, as statistics show that over 60% of ‘New Year’s Resolutions’ will ...

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  • Coming out fighting

    The end of the year gives us the opportunity to give our readers a pep-talk about the challenges that lie ...

    The end of the year gives us the opportunity to give our readers a pep-talk about the challenges that lie ahead for the forthcoming 52 weeks. Yet strangely this month, PMM’s juices are not flowing to ...

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  • Smiles better

    Of the many dividends that the London Olympics delivered to our shores, my fondest memory of the event – ...

    Of the many dividends that the London Olympics delivered to our shores, my fondest memory of the event – aside from the outstanding spectacle that volunteers, organisers and athletes contrived to prod ...

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  • The future - as decided by you!

    In the professional world, there are some that have no inclination to improve their skills, and there are ...

    In the professional world, there are some that have no inclination to improve their skills, and there are others that do. In the case of the automotive aftermarket, those that choose the latter option ...

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  • How you can help yourself

    As regular PMM readers will know, our media platforms offer us a unique opportunity to have a bit of a ra ...

    As regular PMM readers will know, our media platforms offer us a unique opportunity to have a bit of a rant about the industry. As much as we try to touch upon a wide range of subject matters, there i ...

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