Toyota (GB) has announced that the majority of the Toyota and Lexus Centres will still be available for emergencies and to support key workers, including those working for the NHS.
The Centres will however be operating with reduced staffing during this period.
As a result, Toyota GB will be introducing an additional centralised parts supply contact for all UK Mechanical Repair Operations and Body Repair Operations.
Those who require assistance identifying an operational localised Genuine Toyota and Lexus parts supplier, can contact PARTS-TOYOTA-LEXUS@MSXI.COM with details of their needs and location. Toyota (GB) will then provide a number of parts sourcing options to support.
As outlined, Toyota GB (PLC) will be operating an emergency, including NHS, and critical workers policy on all parts orders, so has respectfully asked that customers meet this criteria.
In addition, Toyota (GB) will require the following details to be supplied:
- E/b> Vehicle Identification Number (VIN) is supplied
- E/b> Vehicle Off Road (VOR) status
- E/b> Parts List (Parts Quantity cannot exceed repair quantity per vehicle)
- E/b> Reason/evidence supplied to establish emergency, including NHS, and critical workers i.e. ID card, mail from work address etc