How to optimise EV servicing

How to optimise EV servicing

Castrol is aiming to bring EV servicing to new heights of ease and efficacy.


With the continued rise in hybrid and electric vehicle sales, garage technicians are finding it increasingly important to adapt to the evolving needs of servicing and maintaining these powertrains. Castrol is leading the charge by developing EV-specific fluids designed to meet the unique demands of electrified powertrains, helping professional motor mechanics stay ahead.

The launch of Castrol ON EV Transmission Fluids W2 and W5 marks a significant leap forward in aftercare solutions for EVs, with these high-performance synthetic fluids being designed to address the specific challenges of wet e-motors. These new products build on the success of Castrol ON EV Transmission Fluids D1 and D2, first introduced in 2022. Castrol’s first dedicated products for EVs in aftersales, these fully synthetic fluids are suitable for many EVs that operate powertrains with dry e-motors.

Castrol’s new fully synthetic, low-viscosity formulations have been specifically developed to deliver low electrical conductivity and enhanced system protection, helping the emotor run at cooler temperatures and at optimal efficiency. Both products have been designed and tested to handle the high torque outputs that EV motors can generate, even from low speeds. By using these products during servicing, garage technicians can ensure that their customers are getting the best EV experience possible.

How to optimise EV servicing

Castrol’s ON EV Transmission Fluid range is tailored to meet the specifications of leading automakers. For example, W2 has been specifically developed for MG Motor and is compatible with models such as the MG HS Plugin Hybrid and MG ZS EV. Similarly, the W5 Fluid supports BYD’s Seal saloon and Seal U DM-I Plug-in Hybrid SUV. It is also suitable for BYD models with dry e-motors, including the Atto 3 and Dolphin. By bringing these products to market, Castrol is ensuring that lubricants are available to garages that meet the unique requirements of EVs and hybrids while maintaining compatibility with the cars customers drive.

As new vehicle manufacturers introduce increasingly diverse EV models, garages and technicians face the challenge of selecting the right products for efficient servicing and repairs. That is why Castrol has relaunched its online product finder to streamline the identification and purchase of lubricants, fluids and coolants for specific vehicles such as EVs. This enhanced tool, available on the Castrol website and compatible with a range of devices, is designed to make finding the right product for any given vehicle more intuitive.

There have been several major improvements to ensure that Castrol’s product finder makes it easier for end users to identify trusted local workshops and retailers where they can buy recommended Castrol products. The product finder now includes a Quick Search feature that allows users to identify suitable Castrol products by entering a vehicle registration number or searching by brand and model. To simplify the purchasing process, the tool integrates with Google Maps to help users locate nearby workshops and retailers that stock Castrol products, helping to bring more trade to workshops.

The redesigned interface also provides significant time-saving benefits. For instance, users can save their product searches and easily edit specific fields without having to reselect all options, which is particularly useful for technicians working with multiple vehicles throughout the day. By combining cutting-edge EV transmission fluids with a highly intuitive product finder, Castrol is reinforcing its commitment to supporting workshops and garage technicians in the evolving automotive landscape. As EV adoption accelerates and a higher percentage of customers are bringing in EVs for service and maintenance, technicians must be able to find and offer cutting-edge products.


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