As independent garages continue to find obstacles in the way of diagnosing and repairing vehicles using aftermarket tools, they are increasingly turning to dealer tools, which are often far from intuitive or easy to access. Luckily, Maverick Diagnostics is on hand with its new dealer tool support program, supporting independent garages to be able to offer a comprehensive service to customers.
The new subscription service from Maverick aims to equip automotive professionals with the necessary tools, software updates and guidance they now need to enhance efficiency, profitability, and service quality.
In an industry where staying ahead of the curve is paramount, Maverick Diagnostics recognises the challenges faced by automotive professionals in getting the most out of every dealer tool. And that’s exactly what Maverick Diagnostics’ dealer tool support aims to do.
Let’s look at the key features of the program from the Maverick helpdesk:
- Expert guidance: Access remote assistance and a dedicated helpline for expert troubleshooting, ensuring swift resolution of technical issues.
- Automated software updates: Fully tested and automated OEM software updates, keeping equipment aligned with the latest advancements from VMs.
- Quick, friendly and experienced assistance: Benefit from a team of seasoned support technicians available during business hours, ready to address queries promptly.
- Experienced troubleshooting: Maverick Diagnostics’ support team offers comprehensive assistance, from registration to complex programming issues, ensuring workshops remain operational without interruptions.
Tried and tested
Dara Beck, a vehicle technician from Arwyns Garage, is one of the thousands of satisfied customers, maximising the potential of Maverick Diagnostics’ OEM tools – he said: “We’ve been with Maverick Diagnostics since late 2018, and the team have been very helpful in setting up our OEM tools and licensing.
“We upgraded to cover more VMs. Maverick Diagnostics can ‘remote in’ and assist us with a vehicle where we can work in another vehicle, which saves us time and money. Due to advancing vehicle technology, OEM tools are integral for aftermarket professionals. I highly recommend Maverick Diagnostics, as its products and services have been very beneficial for our garage.”
Workshops owners can choose from a menu of flexible pricing options tailored to their needs, starting from as low as £95 per month, ensuring access to high-quality support without breaking the bank.
Helpfully, workshop owners can calculate their return on investment, thanks to Maverick Diagnostics’ ROI calculator. This, along with more information and case studies, can be found by clicking here.
