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What’s the Basis of Your Labour Rate?

|Date: August 03, 2017

What’s the Basis of Your Labour Rate?

Calculating the correct labour rates with Andy Savva. ...

Calculating the correct labour rates with Andy Savva. ...

August 03, 2017
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What Makes a Good Leader?

|Date: July 28, 2017

What Makes a Good Leader?

Ben looks at how being a strong manager goes some way to being an effective leader. ...

Ben looks at how being a strong manager goes some way to being an effective leader. ...

July 28, 2017
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Top Six Insurance Fails

|Date: July 27, 2017

Top Six Insurance Fails

Is your business fully insured for all eventualities? ...

Is your business fully insured for all eventualities? ...

July 27, 2017
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A Turbo Revolution

|Date: July 25, 2017

A Turbo Revolution

Jonathan Sampson, of Automate, looks at the controversy surrounding the introduction of the turbocharger. ...

Jonathan Sampson, of Automate, looks at the controversy surrounding the introduction of the turbocharger. ...

July 25, 2017
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Failing to Answer Inbound Calls?

|Date: July 24, 2017

Failing to Answer Inbound Calls?

Neglecting to answer inbound calls can not only lose potential customers, but can also lead to bad custom ...

Neglecting to answer inbound calls can not only lose potential customers, but can also lead to bad customer reviews. ...

July 24, 2017
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Diagnostics Systems & the Pace of Change

|Date: July 20, 2017

Diagnostics Systems & the Pace of Change

Kim Henson looks at the challenegs faced by indepenedent garage operators. ...

Kim Henson looks at the challenegs faced by indepenedent garage operators. ...

July 20, 2017
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Received a Complaint?

|Date: July 13, 2017

Received a Complaint?

Steps you should take when caught up in a customer complaint. ...

Steps you should take when caught up in a customer complaint. ...

July 13, 2017
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The Power of Facebook Marketing

|Date: July 13, 2017

The Power of Facebook Marketing

It is forecast that over 37 million users will log onto Facebook in 2017, testament to the company’s domi ...

It is forecast that over 37 million users will log onto Facebook in 2017, testament to the company’s dominant position in the social media market. Facebook reached another milestone in January 2017, r ...

July 13, 2017
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Product Test – My Service Trust – Personalised Customer Videos

|Date: July 11, 2017

Product Test – My Service Trust – Personalised Customer Videos

Technician Dave Hill, London Road Garage Ltd, tests out the My Service Trust platform from Smart Garage S ...

Technician Dave Hill, London Road Garage Ltd, tests out the My Service Trust platform from Smart Garage Solutions, providing garages with the software to create, send and track personalised customer v ...

July 11, 2017
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How Efficient is Your Workshop?

|Date: June 29, 2017

How Efficient is Your Workshop?

No matter the size of a vehicle workshop, from the smallest garage to the largest multi-franchise dealers ...

No matter the size of a vehicle workshop, from the smallest garage to the largest multi-franchise dealership, maximising efficiency is key to profitability according to Straightset. A highly efficient ...

June 29, 2017
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Six Benefits of Going Paperless

|Date: June 27, 2017

Six Benefits of Going Paperless

TechMan, the garage management system provider, says there was a rapid shift towards paperless working in ...

TechMan, the garage management system provider, says there was a rapid shift towards paperless working in 2016, facilitated in part by TechView – the customisable electronic vehicle health check (EVHC ...

June 27, 2017
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Upselling Air Conditioning Components

|Date: June 22, 2017

Upselling Air Conditioning Components

AC units have become virtually standard equipment in the cars of today and with summer traditionally bein ...

AC units have become virtually standard equipment in the cars of today and with summer traditionally being the busiest time for a service, Behr Hella Service offers some tips to upsell AC components. ...

June 22, 2017
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The Easy Way to Lower Exhaust Emissions

|Date: June 12, 2017

The Easy Way to Lower Exhaust Emissions

Garages could help many of their customers pass MOT emissions tests by selling them a bottled engine care ...

Garages could help many of their customers pass MOT emissions tests by selling them a bottled engine care product, says Cataclean. Here, the company looks at the benefits of pre-MOT engine care. As ev ...

June 12, 2017
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How Much is Click Fraud Costing You?

|Date: June 12, 2017

How Much is Click Fraud Costing You?

PPC Protect explore the growing problem with click fraud when it comes to mechanics advertising their ser ...

PPC Protect explore the growing problem with click fraud when it comes to mechanics advertising their services online. It’s no secret that a lot of mechanics use pay per click networks such as Google ...

June 12, 2017
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A/C Maintenance System Profit Potential

|Date: June 08, 2017

A/C Maintenance System Profit Potential

Car parts supplier, Valeo, presents the case for having a suitable A/C maintenance system in the workshop ...

Car parts supplier, Valeo, presents the case for having a suitable A/C maintenance system in the workshop. The increase in the number of cars equipped with air conditioning creates a strong opportunit ...

June 08, 2017
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