ISN Europe recently announced the launch of its installation, service and repair branch, ISN Garage Assist. With MOT season soon upon us, PMM discovers how the service can help garages navigate the coming months.
The name ISN Garage Assist will be unfamiliar to many and that’s not surprising as it’s the new name for the installation, service, and maintenance side of ISN Europe.
The new venture provides a wide range of workshop equipment services for garages of all shapes and sizes. The bread and butter of the business involves the installation of new or replacement equipment in existing workshops, as well as the routine, preventative maintenance of all garage equipment. ISN Garage Assist also provides a breakdown service for when things go awry, and can design and install a new workshop from scratch, managing architects, planners and contractors. However, its key strength is its MOT bay service.
Managing MOT
Mark Bristow, Technical Director at ISN Europe, explained, “What’s unique about ISN Garage Assist is the ability to offer a one-stop shop for everything you need to install and operate an MOT service that remains compliant with DVSA requirements. From installation through to routine inspection and maintenance, calibration, and unexpected breakdown repairs, we aim to ensure you’re never out of action.
“We use a process management system that tracks service and calibration deadlines, so you don’t need to worry about it; we call you to plan a visit from our engineers, who are fully trained and certified, ensuring you remain fully compliant with DVSA requirements.
“If you’re thinking of getting into MOTs for the first time, or maybe moving premises, we can provide a complete workshop design and installation service. If you want us to, we’ll even liaise with your architects and manage your contractors, leaving you free to run your business. Then, when the site’s ready, we’ll professionally install your equipment and give you all the training you need to confidently operate it.”
DVSA compliance
Mark continued, “We provide any, or all of these services. It absolutely depends on what you need, but one of the key issues with operating an MOT station is remaining compliant with DVSA regulations. So, a service and maintenance support contract with ISN Garage Assist is a great, hassle-free way to ensure you remain compliant and minimise the risk of disruption to your business through avoidable breakdowns. What’s more, ISN engineers are qualified to service all the machines you have, not just the ones we supply.”
Preparing you for MOT season
ISN Garage Assist has a number of services that can help you make the most of the MOT season:
- The maintenance and calibration of all MOT equipment: vehicle lifts, brake testers, headlight beam testers, emissions gas analysers, diesel smoke meters, decelerometers, play detectors and jacking beams
- The calibration of most hand tool brands, which includes a fully traceable calibration service history, ensuring that you are always up to date and in line with DVSA standards
- An emergency breakdown service. ISN engineers use a tracking system to log and manage every job to completion; asking questions to get to the root of the problem when you call, so that the engineer has all the information before arriving on site
