How to simplify complicated diagnostics

How to simplify complicated diagnostics

With BMW being the latest VM to be added to its list of cyber security support brands, diagnostics experts Hella Gutmann share what separates its Mega Macs range from the rest of the aftermarket.


BMW is the latest brand to be added to Hella Gutmann’s list of cyber security supported brands, bringing the total number to 17. VM security gateways restrict access to specific diagnostic features, ensuring only authorised users can gain entry. These systems are intended to protect connected vehicles from potential hacking and unauthorised interference.

“Mega macs users can bypass the hassle of registering individually on OE portals, undergoing tests, and paying fees,” said Julian Goulding, Hella Gutmann’s head of sales. “Instead, by simply authenticating once with Hella Gutmann free of charge, security gateways are automatically unlocked.”

The latest range of mega macs diagnostic devices instantly detect if a vehicle is secured upon connection, or via a VIN search. Upon detection, Hella Gutmann CSM aims to automatically unlock the gateway within a fraction of a second, giving technicians easy access to all the usual diagnostic functions including reading/deleting error codes, viewing parameters, basic settings, calibrations, coding, actuator tests and service resets.

How to simplify complicated diagnostics

“Manually gaining access through all of the individual portals is a real nightmare for busy workshops,” said Julian. “The Hella Gutmann CSM solution currently covers more than 650 models, and we’re continually adding more.”

BMW cyber security measures using secure feature activation began in 2022 with the 7 Series, and in the third-generation X1 compact SUV. Workshops are now supported by the brand’s CSM in the diagnosis of these models, in addition to the newer 5 Series and X2 model series. Further BMW coverage is expected to follow.

Thanks to Hella Gutmann, workshops currently get largely unhindered diagnostic access for recently-launched models from Abarth, Alfa Romeo, Audi, BMW, Chrysler, Cupra, Dacia, Dodge/RAM, Fiat, Hyundai, Jeep, Kia, Mercedes-Benz, Renault, Seat, Skoda and Volkswagen. In addition, cyber security hurdles on Ford, Polestar and Volvo can be overcome with most mega macs devices via a ‘seed-key’ procedure.

Hella Gutmann CSM is available at no additional cost on all mega macs diagnostic devices with an active software licence.

One such device is the mega macs S 20, which aims to build on the success of its predecessor, the mega macs ONE.

Hella Gutmann’s mega macs X has stood out for its unique features, including selectable software modules, diagnostics over internet protocol, and the ability to assess the state of health of EV batteries.

Now, these advanced features are available in a more affordable option with the new mega macs S 20, making it a great choice for workshops looking for a scalable and straightforward diagnostics solution.

“We’re giving workshops the flexibility to use their own Android devices for advanced diagnostics, without compromising on performance,” said Julian Goulding, head of sales at Hella Gutmann. “It’s a powerful combination of affordability, efficiency, and cutting-edge technology that sets a new standard for modern vehicle diagnostics.”

Powering the new mega macs S 20 is Hella Gutmann’s smart diagnostic interface (SDI), previously only available on its flagship devices. It aims to ensure maximum clarity and a quick, intuitive diagnostic process with support for DoIP and CAN-FD protocols.

“Technicians simply plug the mega macs S 20 dongle into the vehicle’s OBD port and connect to it via their Android tablet or smartphone using Bluetooth or USB-C,” said Julian. “Two flexible software modules bring a choice of functions for workshops, from basic to advanced capabilities.”

The S2 license includes functions like reading/clearing error codes, service resets, and adjusting settings. It also comes with regular software updates and new vehicle model support.

Advanced functions such as mileage queries, coding, parameter viewing, actuator tests, and access to Hella Gutmann cyber security management (CSM) are also available with the S2 license. It means the new mega macs S 20 can also unlock cyber security gateways within a fraction of a second.

An S3 license unlocks premium features like error code-based repair suggestions, access to the Hella Gutmann knowledge database, and HV battery diagnostics PRO. This enables the mega macs S 20 to assess EV traction batteries using ‘battery quick check’, a feature once exclusive to the mega macs X. For workshops specialising in advanced battery services, the S-battery license is a good solution.


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