TechMan has advised garages across the UK to communicate recent confirmation that vehicle repair and MOT services are permitted to remain open during the latest lockdown restrictions.
The advice comes amid concerns that motorists may inadvertently delay or even miss servicing schedules and MOTs.
Guidance has been released in both England and Scotland which states that vehicle repair and MOT services can remain open. In Wales, where restrictions remain at ‘alert level four’, garages are also permitted to remain open.
Leo Freebairn of TechMan said: “It’s pleasing to see that garage services have once again been permitted to continue operating and we welcome the DVSA’s confirmation that MOT testing will also continue.
“As with everything during this pandemic though, there’s still a lot of confusion and it’s down to garages to proactively communicate what the latest restrictions mean to their customers.
“The message is simple; workshops are permitted to remain open and the DVSA has indicated that there will not be another MOT extension at this time, so motorists must ensure their vehicle is roadworthy with a valid MOT.”
The TechMan garage management system features tools to send customised text messages and emails to customers. This can be used to notify customers of your response to new lockdown restrictions as well as booking reminders, quotes and job information.
Others features include Electronic Vehicle Health Checks, Real-Time Technician Efficiency, PDQ Integration, LKQ Euro Car Parts Catalogue with electronic ordering, Tech Data and Web Bookings Direct to Diary.
Leo concluded: “We all know that communication is key to building a strong customer rapport but there’s never been a more important time to go the extra mile by offering your professional expertise and advice during the ongoing pandemic.”
