Autologic Diagnostics, has announced the release of its new solution, AssistConnect.
AssistConnect is a centralised web-based system that provides automotive repair shops and technicians direct access to the latest approved, licensed vehicle manufacturer data immediately via Autologic’s secure cloud server. Customers are able to access the cloud server through their AssistPlus scan tool device.
With AssistConnect, there is no longer a need to perform software or data updates or upgrades since it is cloud-based. Additionally, connecting to the cloud provides direct connection to the Autologic Fault2Fix team of nearly 100 master technicians.
It uses Autologic’s Communication Interface (ACI), allowing customers to connect the vehicles on which they are working directly to the cloud solution. Data is stored in the centralised Autologic Dynamic eXchange (ADX) database, which provides instantaneous, multi-user access to services and solutions that can be shared in real-time. This enables the movement of work across teams as well as easy management of myriad resources in the workshop repair realm. Once the virtual, dealer-trained master technician expertise is accessed and applied to repairs as needed, the shop can fix vehicles properly and efficiently, thereby reaping a very high fix rate.
It also draws on an extensive online knowledge base of step-by-step guides to diagnosing and repairing vehicles that has been written by technicians, for technicians – and puts this detail directly into the hands of repair shops while they are working on vehicles.
Autologic also announced that current customers using its AssistPlus device will have an opportunity to experience AssistConnect on a complimentary trial basis for 30 days.
