OSCA’s team of Master Technicians were recently contacted by a customer who needed their help to recode two new keys for an Audi R8. PMM hears how the experts solved an underlying problem with this particular vehicle.
Recently, we dealt with a 2018 Audi R8 that had some serious issues. An auto-locksmith needed to recode two new keys for the vehicle, but when our technicians initially inspected the vehicle, there were a couple of modules that had connection issues.
Our team of Master Technicians is used to a tough challenge and can work with most makes and models, so we dived in to get it sorted. Here is how we fixed the customer’s problem.
Firstly, the OSCA team took a deep look into the vehicle’s computer system to find out some of the root causes of the vehicle’s diagnostic errors using the OSCA cable. We logged into the vehicle remotely via our cloud-based system and reprogrammed it swiftly and started to diagnose all the faults within the modules, which later allowed us to code the keys successfully.
The first thing that we discovered was a flat battery and so we instructed the customer to jumpstart the vehicle. This allowed our team to get a full 360° view of the vehicle’s modules. After this, we identified that the vehicle had been damaged by the incorrect operation of a jump back.
The next step was to to program the gateway control module so that the keys could be successfully programmed, which we did. After this, we managed to successfully access the immobiliser and code the keys to the vehicle. After having accomplished that, we were then able to identify, diagnose and reprogram the vehicle’s BCM.
It became apparent that the steering needed calibrating, in order to bring the vehicle to a fully functional state, so yet again we got back into the vehicle and calibrated the all-wheel drive before lastly adjusting the steering angle set-up.
The team managed to complete all these tasks within two hours on a Friday afternoon, thus saving the customer a trip to the dealer, not to mention the expensive towing fees and dealership costs.