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    Motor Ombudsman reveals top challenges in 2021

    A Motor Ombudsman poll of garages and workshops has revealed that recruiting a sufficient number of mecha ...

    A Motor Ombudsman poll of garages and workshops has revealed that recruiting a sufficient number of mechanics and MOT testers to meet consumer demand was the most significant concern for two thirds (6 ...

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    The Motor Ombudsman reveals award winners

    The Motor Ombudsman has announced the winners of its 2021 Garage Star Awards and inaugural Customer Servi ...

    The Motor Ombudsman has announced the winners of its 2021 Garage Star Awards and inaugural Customer Service Star Awards. The Garage Star Awards were launched in 2020 by the Ombudsman to recognise busi ...

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    Electric vehicles rise in popularity

    An online YouGov study commissioned by The Motor Ombudsman has revealed that 61% of respondents would con ...

    An online YouGov study commissioned by The Motor Ombudsman has revealed that 61% of respondents would consider getting behind the wheel of an electric vehicle if they were to purchase a new or used ve ...

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    MOTs remain priority for vehicle owners

    The Motor Ombudsman has released a study, which shows MOTs remain front of mind for drivers a year on fro ...

    The Motor Ombudsman has released a study, which shows MOTs remain front of mind for drivers a year on from the extension launch.  One year ago today, the government introduced an MOT extension in resp ...

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    MOT demand remains unclear for peak months

    A survey of vehicle service and repair businesses by The Motor Ombudsman showed that the majority (73%) o ...

    A survey of vehicle service and repair businesses by The Motor Ombudsman showed that the majority (73%) of respondents are expecting MOT volumes in March and September to be similar or fewer in number ...

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    FIX Auto UK partners with The Motor Ombudsman

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the ...

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the organisations’ services at every repair centre within its network. This will aim to highlight ...

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    The Motor Ombudsman appoints Chair

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors ...

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors with immediate effect. Ron has served on the Board as a Non-Executive Director of The Motor Om ...

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    Avia Autos wins Motor Ombudsman award

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Awa ...

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Award for Wales. The Garage Star Awards were introduced by the Ombudsman to be able to nominate in ...

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    Garage Star Awards winners revealed

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was in ...

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was introduced by the Ombudsman for customers to be able to nominate individuals, teams and garages t ...

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    The Motor Ombudsman launches Awards

    The Motor Ombudsman has announced the launch of its inaugural Garage Star Awards, which have been introdu ...

    The Motor Ombudsman has announced the launch of its inaugural Garage Star Awards, which have been introduced to recognise the individuals, teams and businesses within its network that have gone above ...

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    Avoiding Unnecessary Disputes

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes ...

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes of disagreements between consumers and businesses in the service and repair sector. ...

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    Get On Board - The Motor Ombudsman

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more t ...

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more to the organisation than just dispute resolution. ...

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    Raising the Standard

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ...

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ombudsman to be dedicated to the motor industry, helping to regulate the sector through its com ...

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    Gearbox Oil Leak Dispute

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to ...

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to help drive even higher standards of work and service, and give consumers added protection, peac ...

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    Fuel System Diagnosis Dispute

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to ...

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to help drive even higher standards of work and service, and give consumers added protection, peac ...

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