• MOT demand remains unclear for peak months

    A survey of vehicle service and repair businesses by The Motor Ombudsman showed that the majority (73%) o ...

    A survey of vehicle service and repair businesses by The Motor Ombudsman showed that the majority (73%) of respondents are expecting MOT volumes in March and September to be similar or fewer in number ...

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  • FIX Auto UK partners with The Motor Ombudsman

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the ...

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the organisations’ services at every repair centre within its network. This will aim to highlight ...

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  • The Motor Ombudsman appoints Chair

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors ...

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors with immediate effect. Ron has served on the Board as a Non-Executive Director of The Motor Om ...

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  • Avia Autos wins Motor Ombudsman award

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Awa ...

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Award for Wales. The Garage Star Awards were introduced by the Ombudsman to be able to nominate in ...

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  • Garage Star Awards winners revealed

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was in ...

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was introduced by the Ombudsman for customers to be able to nominate individuals, teams and garages t ...

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  • The Motor Ombudsman launches Awards

    The Motor Ombudsman has announced the launch of its inaugural Garage Star Awards, which have been introdu ...

    The Motor Ombudsman has announced the launch of its inaugural Garage Star Awards, which have been introduced to recognise the individuals, teams and businesses within its network that have gone above ...

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  • Avoiding Unnecessary Disputes

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes ...

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes of disagreements between consumers and businesses in the service and repair sector. ...

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  • Get On Board – The Motor Ombudsman

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more t ...

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more to the organisation than just dispute resolution. ...

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  • Raising the Standard

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ...

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ombudsman to be dedicated to the motor industry, helping to regulate the sector through its com ...

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  • Gearbox Oil Leak Dispute

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to ...

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to help drive even higher standards of work and service, and give consumers added protection, peac ...

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