Scantec Automotive’s Ross Kemp begins his series of articles highlighting some of the issues facing today’s workshops when it comes to diagnostic fault finding and some of the common pitfalls we are frequently faced with when dealing with modern vehicles. I am starting off my series of articles with a basic break down of fault codes and how they ...

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Scantec’s Ross Kemp is on the case to solve an ongoing problem concerning an Audi A4 FSi frequently losing power, with the engine even cutting out completely at times. Recently, a customer brought into us a slightly ageing, but much loved, Audi A4 FSi. The owner reported symptoms of intermittent but frequent engine malfunction warning lamp with subsequent loss of ...

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Scantec Automotive’s Ross Kemp presents a recent case where knowing the details of a specific brand’s various electrical systems is the only way to prevent unnecessary costs and delays. As a diagnostic technician, it is clear to me that when it comes to the art of diagnostics, you cannot place enough importance on brand and brand-specific knowledge and data. The clear rate ...

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Scantec Automotive’s Ross Kemp explains how his team came to uncover the culprit of parasitic battery drain on a Mercedes C220 CDi Sport. We were recently asked to investigate an intermittent parasitic battery drain on a Mercedes C220 CDi Sport. The customer reported that the vehicle could often go for days without issue, whereas on other occasions the battery would drain in a matter of ...

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Scantec Automotive’s Ross Kemp presents a diagnostic case that perfectly exemplifies why reading fault codes and replacing parts is simply not enough to solve the underlying problem. We were recently asked to run some diagnostic testing on a vehicle that had been to two other workshops before it came to us. The symptoms reported by the customer were that of a complete engine ...

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Ross Kemp of Scantec Automotive wrestles with a Ford Fiesta that was exhibiting a central locking problem. Here’s how he managed to solve the issue… As a German car diagnostic specialist, I often find myself wondering why I get involved in certain jobs or brands, normally halfway through the job in question. The recent work I describe in the ...

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Ross Kemp, of Scantec Automotive, understands the difficulties of keeping a functioning data log. In this article, he outlines the system his business uses to ensure that he always has access to the information required for vehicle diagnostics. Generally speaking, I think we have all come to accept that when it comes to the diagnostic process, data is king. We are surrounded ...

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Ross Kemp of Scantec Automotive highlights a recent case where a DPF fault code turned out to be far more complicated than it first appeared. We were recently tasked with investigating a DPF-related fault on a 2014 Seat Alhambra with a CFFB engine. The vehicle was brought to us by the owner via another workshop. The referring workshop had run some tests ...

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Ross Kemp of Scantec Automotive has spoken in previous issues of PMM about when to use aftermarket tools in the diagnostics process. However, he stresses that his businesses refuses to work on a vehicle, unless the specific dealer tool is available. Ross elaborates further. As a diagnostic specialist workshop, we carry genuine dealer tools alongside some specialist and ...

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When investigating the cause of a reported non-start on a Mercedes C-Class, Ross Kemp of Scantec Automotive discovers that the key to solving the issue was in fact…the key. We were recently tasked with investigating a Mercedes C-Class after the customer reported symptoms of a non-start. The owner of the vehicle was able to insert and turn the key in the ...

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