Maverick Diagnostics has announced the appointment of two business development managers, citing the need to offer workshops even more support.
This is due to vehicle technology continuing to become more sophisticated and the need to give them a competitive advantage.
Matt Oddie and Glenn Hopkins, from Opus IVS and GSF Car Parts respectively, represent the OEM diagnostic tool and training specialist throughout the UK – dividing their time between the north and south.
Matt said: “Most customers are welcoming and want to discuss their struggles and what support they need, especially those workshops that are encountering brands that are bringing their own technology to the fore. This is generating more labour hours or, sadly, is pushing customers back to the main dealer, as they don’t have the right diagnostic tools or technical support.
“‘I didn’t know I could buy the main dealer tools’ is a regular message, so we are striving to register and setup these workshops, and train staff on how to use our kit to give them a competitive advantage. Our message is to invest in training and the future now!”
The increasing complexity of vehicle technology, combined with the knowledge and contacts Matt and Glenn have acquired through different roles, reportedly influenced their decision to join the Maverick Diagnostics family.
Glenn admitted being “out in the field” is where his best work is achieved; Matt agreed and already feels at home within the company. He also pointed to a key area that he has emphasised during his early tenure.
He said: “Effective diagnostics is an important part of working on a vehicle; our tools keep up with the guided diagnostics needed, service functions, coding, programming, security gateways, software updates and component protection – all needed to offer a complete and professional service.”
Maverick Diagnostics Managing Director, Andy Brooke, added: “Both Matt and Glenn are experts in their field, so, unsurprisingly, they have made outstanding starts to their Maverick careers. We are acutely aware of the need to visit more workshops throughout the UK, showcasing the latest and upcoming technologies and how our OEM dealer tools turn a challenge into a solution.”
