Fixter has revealed its national survey results have shown that essential businesses, such as independent garages, are valued more than before the Coronavirus crisis.
Results from a national Fixter survey has indicated increased trust and value from the general public in essential services such as food production, delivering services and garage operations since the start of the COVID-19 outbreak. 89% of customers who rely on their cars now reportedly think that it is more important than ever to keep it in a good condition.
Further results highlighted that 87% of participants believed that ‘essential businesses’ such as local garages have responded with appropriate procedures to deal with Coronavirus and the government social distancing measures.
Limvirak Chea, Co-Founder and CEO of Fixter, said: “We asked our customers how their views on independent garages and essential services may have changed since the crisis started. We found that the trust in both has substantially increased and that the general public value essential businesses more, as they look at them in a different light and rely on them more than ever.
“In the past, some independent garages probably haven’t had the reputation they deserve, but now they have shown that they can respond to a crisis and play a critical role in keeping the country moving at a difficult time. They have stepped-up and are rising to the challenge by responding to people’s needs and continue to deliver the best possible service for those who need it most.
“We, at Fixter, are delighted that people really value the importance of hassle-free car maintenance in times like these. While we can we will continue to provide the service so many people are relying on”.
