TechMan, the garage management system provider, says there was a rapid shift towards paperless working in 2016, facilitated in part by TechView – the customisable electronic vehicle health check (EVHC) companion. PMM investigates.
TechView enables garages to take traditional paper information, like health check sheets or servicing schedules, and convert them into digital data to share on any internet-enabled device. “TechView delivers efficient and profitable mobile working,” says Leo Freebairn, National Sales Manager. “We’ve identified six core benefits of going paperless, which drive financial returns straight to the bottom line of any garage.”
According to TechView, these benefits are:
- The first benefit of instant updates is no more waiting for job sheets. As soon as a job’s allocated to a technician, they can view it on their tablet or phone. In addition, all updates immediately flow back from technicians as work progresses.
- Secondly, there’s no more missing information. Instead, technicians have everything they need, right where it’s required. Bits of paper that get smudged or lost become a thing of the past.
- Thirdly, there are big time savings to be made on administration. Job sheets updated at the click of a button mean less time is spent by technicians writing out information. They can even link up to vehicle history. After the work’s done, there’s no need to copy the data from paper, or to key it into an invoicing system either.
- TechView also offers greater control. It’s fully configurable, so managers can ensure work is done correctly, information gets recorded, and nothing is forgotten. Complete information is the best way to avoid everything’s clear, transparent and prompt. Completed check sheets can be sent to customers too.
- The fifth benefit of this end-to-end digital process is clear reporting. It’s quick and simple to analyse completed work using TechMan’s suite of tools. This not only makes it easy to respond to any queries, but also helps identify ways to streamline business, promoting focus on jobs that add to the bottom line.
- Last but not least, you can maximise revenue, as Leo commented: “TechView stops job sheets getting delayed or missed, which tends to result in work not getting invoiced fully.” It’s not just about that day’s revenue either. Where future work is recommended as a result of a check, you can provide customers with estimates, then use TechMan to automatically create contact reminders when the time comes.
