The team at the ALLDATA Info Centre has recently solved two vehicle problems for garages.
Problem 1 – Ford Transit Connect
During ALLDATA’s recent Repair Excellence Event at Shaikly Motor Company Limited, Adam from Adam Green Motors in Scotland revealed how ALLDATA Repair helped his workshop save valuable time – when faced with an issue involving not one but four Ford Transit Connects, which all experienced faults related to the temperature sensor. While the technicians knew the sensor was located somewhere under the bumper, they didn’t know exactly where, so their initial plan was to remove the bumper to find and inspect it – but Adam intervened, taking a data-driven approach.
Solution
Adam continues: “I went straight to ALLDATA Repair to check the exact location, and, to my surprise, there was an OEM diagram of the front-end assembly of a Ford Transit Connect.”
The diagram clearly showed that the sensor was mounted to the bottom left corner, accessible by removing the undertray – not the bumper! By following the OEM instructions, Adam’s team completed the repair in just 30 minutes – a task that could have taken two hours using a ‘trial-and-error’ approach.
Adam added: “Having access to OEM diagrams, exact component locations and correct procedures make a huge difference to diagnostics and repair efficiency.”
Adam even offered a tip to other users: the ability to rightclick and open preliminary tasks in a new tab – he said: “I can quickly check all the necessary steps and ensure we follow the exact procedure, without flipping back and forth.”
Problem 2 – 2001 BMW E46
Replacing a broken window on a 2001 BMW E46 requires careful preparation and a solid understanding of the vehicle’s specifications. Frameless windows, in particular, can be challenging; without accurate data and step-by-step instructions, the process becomes time-consuming and error prone. Having the correct procedure, therefore, is essential for a safe, efficient and precise repair.
Solution
First, the groundwork needs to be done in accordance with the OE standard – to correctly remove and replace the windowpane. This is done by removing the sound insulation of the front door, which is done to gain access to the relevant components.
Next, for vehicles with side airbags, it is essential to adhere to the safety precautions to protect the system. Furthermore, particular care must be taken when removing the window glass; a left-handed screw must be loosened clockwise – the opposite way to a standard thread. Additionally, when removing the glass, be wary of damaging the rubber ring.
For convertible models, the door window glass may have an Aquapel coating, which is indicated by a white dot on the glass. This coating needs to be protected during installation.
This is a detailed and patient process, one that should only be carried out cautiously and with original data and instructions by the technician’s side.
