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    FixMyCar partners with The Motor Ombudsman

    FixMyCar has unveiled plans to launch FixRated, an approved network of trusted garages, in partnership wi ...

    FixMyCar has unveiled plans to launch FixRated, an approved network of trusted garages, in partnership with The Motor Ombudsman. The programme will serve demands for business and consumer servicing an ...

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    Autotech partners with The Motor Ombudsman

    The Motor Ombudsman has worked with Autotech Training to equip its case handlers with a foundation of aut ...

    The Motor Ombudsman has worked with Autotech Training to equip its case handlers with a foundation of automotive technical knowledge. This is said to be due to vehicles becoming increasingly technical ...

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    PMM Podcast records live at Automechanika

    The latest episode of the PMM Podcast is here and this month is all about Industry Insights, recorded liv ...

    The latest episode of the PMM Podcast is here and this month is all about Industry Insights, recorded live at Automechanika UK! Aftermarket trade shows offer the perfect opportunity to catch up with l ...

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    Increasing costs prove concern for garages

    A poll by The Motor Ombudsman has shown increasing operational costs have proved the biggest concern for ...

    A poll by The Motor Ombudsman has shown increasing operational costs have proved the biggest concern for 79% of businesses since January. The poll looked at the challenges faced by independent garages ...

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    The Motor Ombudsman outlines plans

    Recently, PMM’s Kieran Nee caught up with The Motor Ombudsman’s Chief Ombudsman, Bill Fennell, to discuss ...

    Recently, PMM’s Kieran Nee caught up with The Motor Ombudsman’s Chief Ombudsman, Bill Fennell, to discuss the work the organisation does and what it will be focussing on in the future. Firstly, could ...

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    The Motor Ombudsman offers latest accreditation

    The Motor Ombudsman has announced the Care by Volvo subscription service has been accepted for accreditat ...

    The Motor Ombudsman has announced the Care by Volvo subscription service has been accepted for accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practi ...

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    The Motor Ombudsman reveals award winners

    The Motor Ombudsman has announced the winners of its 2021 Garage Star Awards and inaugural Customer Servi ...

    The Motor Ombudsman has announced the winners of its 2021 Garage Star Awards and inaugural Customer Service Star Awards. The Garage Star Awards were launched in 2020 by the Ombudsman to recognise busi ...

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    FIX Auto UK partners with The Motor Ombudsman

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the ...

    Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the organisations’ services at every repair centre within its network. This will aim to highlight ...

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    The Motor Ombudsman appoints Chair

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors ...

    The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors with immediate effect. Ron has served on the Board as a Non-Executive Director of The Motor Om ...

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    Avia Autos wins Motor Ombudsman award

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Awa ...

    Avia Autos in Bridgend has been announced as the winner of The Motor Ombudsman’s regional Garage Star Award for Wales. The Garage Star Awards were introduced by the Ombudsman to be able to nominate in ...

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    Garage Star Awards winners revealed

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was in ...

    The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was introduced by the Ombudsman for customers to be able to nominate individuals, teams and garages t ...

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    Avoiding Unnecessary Disputes

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes ...

    The Motor Ombudsman, the automotive dispute resolution provider, explores three of the most common causes of disagreements between consumers and businesses in the service and repair sector. ...

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    Get On Board - The Motor Ombudsman

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more t ...

    PMM takes a closer look at the benefits of joining The Motor Ombudsman, and discovers that there’s more to the organisation than just dispute resolution. ...

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    Raising the Standard

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ...

    The Motor Ombudsman is the automotive dispute resolution body. Fully impartial, it is the first and only ombudsman to be dedicated to the motor industry, helping to regulate the sector through its com ...

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    Gearbox Oil Leak Dispute

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to ...

    PMM reviews some of the most common disputes investigated by The Motor Ombudsman, as part of its work to help drive even higher standards of work and service, and give consumers added protection, peac ...

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