The Motor Ombudsman has conducted a survey of independent garages and franchise dealer workshops which has revealed the five most deferred aspects of vehicle maintenance by car owners. Over half of th ...

The Motor Ombudsman has entered into a partnership with AAG, a distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK ...

The Motor Ombudsman has announced eight branches of Lindleys Autocentres have gained accreditation to its Motor Industry Code of Practice for Service and Repair. The Chartered Trading Standards Instit ...

The Motor Ombudsman has revealed the results of its latest annual survey of independent garages and franchise dealer workshops, which provides an on-the-ground ‘snapshot of sentiment’ of businesses in ...

The Motor Ombudsman has announced the winners of its 2021 Garage Star Awards and inaugural Customer Service Star Awards. The Garage Star Awards were launched in 2020 by the Ombudsman to recognise busi ...

Fix Auto UK has announced it will now have a working relationship with The Motor Ombudsman to promote the organisations’ services at every repair centre within its network. This will aim to highlight ...

The Motor Ombudsman has announced the appointment of Ron Gainsford OBE as Chair of its Board of Directors with immediate effect. Ron has served on the Board as a Non-Executive Director of The Motor Om ...

The Motor Ombudsman has announced the winners of its first ever Garage Star Awards. The initiative was introduced by the Ombudsman for customers to be able to nominate individuals, teams and garages t ...