The new Thinkcar Thinktool range, which includes the X10S and X5, offers streamlined remote diagnostics and video and voice guidance capabilities to ensure an even quicker fault to fix for automotive technicians.
This ‘phone a friend’ diagnostic system aims to enable quick and easy diagnostics and repairs.
The X10S offers online programming for multiple brands including VAG, Mercedes, BMW, Jag/Land Rover, Nissan/Hyundai as well as online functionality for Ford and other brands. Using the X10S on Volkswagen, Audi, Seat, and Skoda, a check of the vehicle can be conducted for software updates. A reflash of the same software version, or an updated version can also be performed. This is particularly useful on VAG if it is suspected that the vehicle has a dubious remap and a confirmation of the current software installed is required.
The X5 is an all-makes tool, but without the online functionality of its parent X10S. X5 is the perfect addition for workshops who wish to only access the Thinkcar UK advanced remote network.
The Remote Technician Team
The Remote Technician team at Thinkcar UK are all specialist technicians with a wealth of experience who use the Thinkcar range on a daily basis. Each specialist has been picked for a unique area of automotive expertise. The team includes:
- The UK’s best Automatic gearbox specialists are available to help diagnose and program gearbox-related faults
- The UK’s leading dealer diagnostic technicians who can carry out OEM programming and ADAS work on most vehicle brands.
- An Autolocksmith trainer who can help with key-related issues as well as programming jobs.
How does a remote programming service work?
Starting a session is easy — users simply click on the on-screen remote icon and select their desired remote technician.
Direct messages can be sent to the remote technician to provide details about the job requirement. A job fee will be arranged, and then work can begin – then, the technician will program or diagnose your vehicle remotely from its various UK-based locations, all whilst the technician gets on with another job.
