In the latest episode of the Professional Motor Mechanic Podcast, PMM’s Editor Kieran Nee interviews the automotive aftermarket’s numbers man – Quentin Le Hetet, Country Director UK at GiPA.
Since the pandemic and to now as we’re navigating the depths of the cost-of-living crisis, it can often feel like garages are barely keeping their heads above water. However, Quentin is here to tell us that this might actually be the time for independent garages to thrive. The ageing car parc coupled with drivers continuing to spend money on their cars whilst cutting back in other areas, means UK independent garages are in a position to ‘clean up’.
Also in the episode, join Professional Motor Factor Editor Tom Henman as he catches up with Jane, a regional BDM for Motor Parts Direct about the importance of upholding customer relationships.
To listen to the latest episode, click here.
