Dipstix, the website dedicated to helping motorists manage their cars, has created TrustBay, offering garages a much easier way to generate vital customer reviews.
Alongside proximity to the customer – which is much harder to influence – Dipstix has found reviews are the single most influential factor affecting the garage customers choose through their website. Indeed, positive reviews are around twice as influential as lowest price.
TrustBay gives garages a readymade point-of-sale review system that’s ideal for customer reception and waiting areas. Reviews can be given ‘there and then’ by all customers of the garage, and not just the ones referred through the Dipstix site.
TrustBay works perfectly offline, but connects directly to the Dipstix cloud-based system so that the customer ratings and reviews left in the waiting room are visible immediately on their online profile.
“TrustBay is a really simple way for garages to build up more reviews, which we know means they will win a greater share of work in future,” said David Cederholm, Managing Director of Dipstix. “It means existing loyal customers can help garages build up a strong online presence really quickly.”
Garages interested in finding out more about the opportunities with Dipstix should visit the web site at www.dipstix.co.uk or call 0330 008 0361.
