Auto3iii has recorded its biggest aftermarket breakthrough after integrating its digital communication technology with Pro-Align Hunter.
The electronic vehicle health check (eVHC) specialists, have integrated its technology with the complete range of Pro-Align’s Hunter wheel aligners, converting its traditional print outs into digital reports which can be sent to a customer’s phone for instant approval.
Motorists will benefit by being able to see one digital report which details alignment issues and potential work. Workshops will reportedly save time by having one consolidated solution, rather than multiple customer updates and reports, often in paper format.
In what has always been a stand-alone piece of equipment in the workshop, is now connected to Auto3iii’s dashboard and using AI they can read the reports and transform them into something customers understand.
Clive Seabrook, Chief Executive Officer at Pro-Align, said: “This is an excellent development for us, allowing our customers to engage and communicate with their end-users in the most effective way possible.
“The financial opportunity for customers to make more from alignment revenue is significant, but one of the biggest hurdles is the fact that front-of-house staff don’t necessarily have the confidence to engage with their customers and talk about alignment. With this integration – and with the reports that Auto3iii have developed – it is actually a very easy sell to the consumer.
“It shows them what is wrong, what the impact of that misalignment is, and ultimately, what they should do next. Alignment has been around for many years, and yet there is still the view in some quarters that it is not important, or that the consumer simply doesn’t understand it. We work tirelessly to help customers convey the messages and by integrating with Auto3iii, we will be able to do this in an effective, eye-catching way. It is a big breakthrough.”
Auto3iii’s digital solution gives technicians a structure via a mobile app, prompting them to complete bespoke checks while adding notes, measurements, photos or videos in real time. The software is fully customisable to meet the needs of modern garages, and simplifies aftersales and unifies the customer experience.
Auto3iii Director, David Leighton, added: “We are generating real momentum for our digital reporting capabilities and eVHCs, but the one stumbling block we come up against is integration.
“If we can integrate our solutions with other workshop suppliers, we have one of the most compelling digital reports imaginable. Our message to the aftermarket is that ‘integration is happening’, as our relationship with Pro-Align demonstrates! We couldn’t be happier to share this news and to be working with such a household name like Pro-Align. They share our passion and values and we’re thrilled to work with such a progressive market leader.”
