The Motor Ombudsman has opened nominations for the seventh edition of its annual Star Awards, the industry accolades which allow customers to shine the spotlight on Motor Ombudsman-accredited businesses and team members. Via a short written submission on The Motor Ombudsman’s dedicated Awards portal, motorists can put forward an independent garage, franchise dealer or body ...

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With an estimated 2.5 million MOTs set to take place across the UK in March, drivers are being urged by the Motor Ombudsman to not overlook five defects often simple to spot, and easy to fix before the mandatory test. The latest guidance comes as many of the nation’s repairers report a growing number of ...

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The Motor Ombudsman has conducted a survey of independent garages and franchise dealer workshops which has revealed the five most deferred aspects of vehicle maintenance by car owners. Over half of the vehicle repairers (56%) polled stated they had seen consumers readily putting off essential repairs in the past year, as households faced mounting pressures ...

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The Motor Ombudsman has entered into a partnership with AAG, a distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland.  The collaboration has been introduced to enhance the coverage of Motor Ombudsman-accredited vehicle repairers operating to high standards in the service and repair ...

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The Motor Ombudsman has announced eight branches of Lindleys Autocentres have gained accreditation to its Motor Industry Code of Practice for Service and Repair. The Chartered Trading Standards Institute (CTSI)-approved Service and Repair Code is The Motor Ombudsman’s second longest-running Code of Practice after being established in May 2008. The principal aim of the Code ...

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The Motor Ombudsman has revealed the results of its latest annual survey of independent garages and franchise dealer workshops, which provides an on-the-ground ‘snapshot of sentiment’ of businesses in the UK’s service and repair sector. The survey has shown rising operational costs, taxes and utility bills are set to pose the biggest challenge for almost ...

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FixMyCar has unveiled plans to launch FixRated, an approved network of trusted garages, in partnership with The Motor Ombudsman. The programme will serve demands for business and consumer servicing and repairs. It will provide customers with a choice of garages meeting more specialist needs across aspects such as fleet and warranty work, as well as ...

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The Motor Ombudsman has worked with Autotech Training to equip its case handlers with a foundation of automotive technical knowledge. This is said to be due to vehicles becoming increasingly technical, and a record rise in complaints around Electric Vehicles. In the first technical training of its kind for the automotive dispute resolution body, the ...

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The latest episode of the PMM Podcast is here and this month is all about Industry Insights, recorded live at Automechanika UK! Aftermarket trade shows offer the perfect opportunity to catch up with leading figures in the industry. In this latest episode, the PMM team brings you three great interviews from the recent Automechanika UK ...

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