Servicesure has recognised the UK’s highest-performing independent garages at its annual awards at the Concorde Centre in Manchester. Bringing together garage owners, supplier partners and industry leaders, the event celebrated excellence across key areas of the modern aftermarket, including customer service, electric vehicle capability, fleet servicing and regional performance. The awards aim to underline the ...

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Valeo Service has announced the launch of its omnichannel Help Centre, designed to help distributors and workshops navigate the growing complexity of modern vehicle repairs. With over 17-million-part references worldwide, finding the right component and fitting it correctly has reportedly become a daily challenge for the industry. Valeo’s service gives professionals instant access to automotive ...

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A nationwide survey of UK mechanics has revealed a growing workforce crisis in the car repair industry, with garages struggling to recruit young technicians and mechanics expecting to delay retirement due to financial pressures. The research, conducted by ClickMechanic, highlights mounting concerns about the future of the sector and what it could mean for motorists ...

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LKQ Euro Car Parts has urged MOT testers to complete their annual CPD before the end-of-March deadline, warning missing it could leave workshops unable to test vehicles, losing valuable bookings and revenue. Under the current rules, MOT testers must complete their annual CPD and pass the associated assessment by 31 March each year. Those who ...

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Autotech Group has highlighted the steps it has taken over the past six months to better understand neurodiversity and its role in addressing the automotive industry’s ongoing workforce challenges. The theme for this year’s Neurodiversity Week – From Awareness to Action – aims to encourage organisations to move beyond discussion and instead implement meaningful change. ...

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BookMyGarage has been appointed by Baylis Group to support the efficient and dedicated management of recalls. Baylis Group wanted to minimise the impact for their customers and employees and ease the impact on call centres when a recall is announced. Baylis Group also wanted to give customers the option of a one-stop-shop adding items like ...

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In the Aftermarket Voices series of articles, Niterra UK’s marketing manager Becca Knight reflects on some of the conversations she’s had while co-hosting The Spark Inside podcast. In this instalment, she looks at the growing opportunities for entrants to the sector and what they need to do to progress.   The automotive aftermarket isn’t just evolving – it’s expanding. According to the UK’s Institute of the Motor Industry ...

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The Independent Garage Association (IGA) has responded to the Chancellor’s Spring Statement, noting while the update focused primarily on economic forecasts rather than new fiscal measures, significant pressures remain for independent garages across the UK. With no new targeted support for small businesses or the automotive industry announced, the IGA says the sector continues to ...

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Point S UK has urged independent garages to be vigilant following a significant rise in chargeback fraud, a deceptive practice reportedly targeting automotive service businesses across the country. Also known as “friendly fraud”, the scam involves a customer making a legitimate booking, paying by card and having work completed, before contacting their bank to reverse ...

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PMM went up to Leeds recently to visit AJ Fleetcare, an award-winning garage which is proving that sometimes the family way is the best way.  After meeting at Mechanex last year for the first time, AJ Fleetcare extended an invitation to the PMM team to take a break from the desk work and travel up to Leeds to see them for a chinwag. ...

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